“View status Diagram” not working after we applied iExpense pathes and RUP4

May 11, 2012

“View status Diagram” not working after we applied iExpense pathes and RUP4

Recently we implemented iexpense module (11iOIE.K) along with RUP4 patches. Post this, ‘View Status” diagram under ‘Workflow System Administrator’ option started throwing error “Error Page. Contact your system administrator”

while checking the JVM logs, error logged showed

OAException]:Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException

There is a direct hit in the Metalink for this error – Metalink Note ID – 304685.1.

Updated the profile option – “Server Timezone” to the database time zone and then retested the issue, it went fine without any above mentioned error. No “NullPointerException”. Fortunately this worked without bouncing the apache.

Oracle Apps

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anandmandilwar

Enterprise Solutions Architect with 8x AWS Certified & Project Management Professional (PMP). Passionate about solving customer problems through innovative solutions and improving operational efficiency by automating everything possible.

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I’m a Hands-On Technical & Entrprise Solutions Architect based out of Houston, TX. I have been working on Oracle ERP, Oracle Database and Cloud technologies for over 20 years and still going strong for learning new things.

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