Home > Oracle Apps > “Output Post Processor” Concurrent Manager not able to start

“Output Post Processor” Concurrent Manager not able to start

Development team informed me of an issue where the concurrent job (that needs post processing) errored. On reveiwing the request log file, i notice an isue with ‘Output post Processor’. I checked the OPP in the ‘Administer Concurrent Manager’ screen and found

Actual=4 and Target=0 processes

I tried to restart but still getting the same status. Later on I tried to query the “FNDOPP” process on the application tier
$ ps -ef|grep -i FNDOPP|grep -v grep

and this resulted in 0 process.

I then looked into the manager log file and found below error

Jan 19, 2016 8:02:44 AM oracle.ias.cache.CacheInternal logLifecycleEvent
INFO: JOC is initialized from oracle.apps.jtf.cache.IASCacheProvider.init, ver=, distribute=true, vid=996, coordinator=0, discover list=[[] segID=1]
Unable to initialize state monitor.
oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 539
ORA-06512: at line 1

	at oracle.apps.fnd.cp.gsm.GenCartComm.initService(Unknown Source)
	at oracle.apps.fnd.cp.gsm.GenCartComm.<init>(Unknown Source)
	at oracle.apps.fnd.cp.gsf.GSMStateMonitor.init(Unknown Source)
	at oracle.apps.fnd.cp.gsf.GSMStateMonitor.<init>(Unknown Source)
	at oracle.apps.fnd.cp.gsf.GSMServiceController.init(GSMServiceController.java:117)
	at oracle.apps.fnd.cp.gsf.GSMServiceController.<init>(GSMServiceController.java:72)
	at oracle.apps.fnd.cp.gsf.GSMServiceController.main(GSMServiceController.java:448)

Solution that resolved the issue

I found “Service Manager” was down. So I restarted “Service Manager” and then restarted “Output Post Processor”.
and Actual=4 and Target=4 processes

I asked the development team to submit the job again. This time job completed successfully.

Categories: Oracle Apps
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